About the Job

THoM Talent Search is part of The House of Marketing and specializes in recruiting permanent marketing professionals. Please note: this position is with a client of THoM Talent Search, not with The House of Marketing itself.

About the Client

Will you become the new Key Account Manager for Trivec by Caspeco Belgium, the leading software in Europe for the management of restaurants, bars, hotels, and cafés?

Their software ensures a seamless reservation, ordering, and payment process, offering various products such as digital cash registers, mobile ordering applications, payment terminals, and full automation of bar and kitchen operations. The Trivec by Caspeco solutions are integrated with hotel reservation systems, accounting, HR, purchasing, and inventory management tools. Founded in 1998, Trivec serves over 8,000 satisfied partners across Europe and has offices in Belgium, France, Sweden, Denmark, and Norway.

Mission of the Role

As a Key Account Manager, you’ll be driven by building lasting relationships with prospects and customers. You will convince prospects of our solutions by giving high-quality demos and offering an innovative SaaS solution that significantly impacts their operations. With a positive spirit, you’ll win new customers and contribute to the successful growth of Trivec by Caspeco.

Your Responsibilities as Key Account Manager

• Close new deals following the sales process.
• Responsible for the Brussels and Walloon markets.
• Follow up on leads digitally and search for new prospects (supported by Marketing).
• Deliver high-quality (online) presentations/demos and prepare quotations.
• Identify and seize opportunities with existing customers.
• Build and maintain a professional and positive relationship with prospects and existing customers.
• Manage lead and sales administration in the CRM system.
• Achieve team and individual sales targets together with the Belgian sales team.
• Continuously develop personally through training and feedback.
• Increase customer satisfaction through solution-oriented thinking and actions.
• Understand and explore the market potential.
• Capture customer needs and communicate them to your colleagues (support, product, etc.).
• Attend trade fairs and events.
  
  

The Ideal Key Account Manager

• First experience as a Sales Representative/Consultant in a SaaS environment.
• Genuine passion for restaurants, bars, hotels, and food & drinks.
• Knowledge of sales processes and experience with CRM systems.
• Excellent knowledge of MS Office and strong presentation skills.
• Motivated, team player, creative, and target-driven.
• Strong sales, negotiation, and communication skills.
• Ability to prioritize tasks and manage time efficiently.
• Minimum bachelor’s degree or equivalent experience.
• Native in French, with good command of English and Dutch.
  
  

What’s in it for You?

• Trivec by Caspeco is a growing and innovative software company that puts its employees first.
• In addition to a competitive salary, we guarantee opportunities for personal growth and development.
• A healthy work-life balance and the possibility of remote work are key pillars of our close-knit team.
• The Key Account Manager reports to the Country Manager Belgium and is part of the Belgian Sales & Marketing team.